6.Troubleshooting
243
Error Name/Error Condition/Major Cause/Solution
The scanner home position sensor does not detect the scanner coming back to the home
position.
Defective scanner home position sensor
Defective scanner home position sensor harness
Defective scanner motor driver
Defective scanner motor
Timing belt, pulley, wire, or carriage not installed correctly
Check if the SC occurs by turning the power OFF then ON. If the SC occurs again, do the
following steps.
1. Reconnect the power/signal harness.
2. Replace the following parts:
Replace the HP sensor
Replace the scanner motor
Replace the harness.
Error Name/Error Condition/Major Cause/Solution
Black level correction error
The automatic adjustment has failed to correct the black level to the permissible range.
Defective scanner carriage
Defective BiCU board
Defective harness
Turn the main power OFF and then ON.
Error Name/Error Condition/Major Cause/Solution
White level correction error
The automatic adjustment has failed to correct the white level to the permissible range.
BiCU defective
Harness defective
Connector defective (disconnected, loose)
Condensation in scanner unit
White plate dirty or installed incorrectly
Check if the SC occurs by turning the power OFF then ON. If the SC occurs again, do the
following steps. Check if the SC reoccurs by cycling the power after each step.
1. Reconnect the following connectors;
Scanner Carriage - BiCU harness (FFC)
BiCU - LEDB harness (FFC)
2. Replace the scanner carriage.