6.Troubleshooting
242
Error Name/Error Condition/Major Cause/Solution
ï‚· Replace the power/signal harness.
Error Name/Error Condition/Major Cause/Solution
LED Illumination Adjustment Error: rear side
The white level peak reached the prescribed threshold when the white plate was scanned after a
specified number of adjustments.
ï‚· The connection is loose.
ï‚· The SPDF CIS is defective.
ï‚· The white plate is not set properly, or is dirty.
ï‚· The SPDF's white plate (rear side) is dirty or defective.
Check if the SC occurs by turning the power OFF then ON. If the SC occurs again, do the
following steps. Check if the SC reoccurs by cycling the power after each step.
1. Reconnect the power/signal harness.
2. Replace the following parts:
ï‚· Clean or replace the SPDF's white plate (rear side).
ï‚· Replace the SPDF CIS.
ï‚· Replace the BiCU board.
ï‚· Replace the power/signal harness.
Error Name/Error Condition/Major Cause/Solution
Scanner home position error 1
The scanner home position sensor does not detect the scanner leaving the home position.
ï‚· Defective scanner home position sensor
ï‚· Defective scanner home position sensor harness
ï‚· Defective scanner motor driver
ï‚· Defective scanner motor
ï‚· Timing belt, pulley, wire, or carriage not installed correctly
Check if the SC occurs by turning the power OFF then ON. If the SC occurs again, do the
following steps.
1. Reconnect the power/signal harness.
2. Replace the following parts:
ï‚· Replace the HP sensor
ï‚· Replace the scanner motor
ï‚· Replace the harness.
Error Name/Error Condition/Major Cause/Solution
Scanner home position error 2