6.Troubleshooting
289
Error Name/Error Condition/Major Cause/Solution
ï‚· In the case of a file system error, reformat the SD card (using the "SD Formatter"
made by Panasonic).*
ï‚· In the case of a device access error, turn the main power off and check the SD card
insertion status.
ï‚· If no problem is found, insert the SD card and turn the main power on.
ï‚· If an error occurs, use another SD card.
ï‚· If the error persists even after replacing the SD card, replace the controller board.
* Do not format the SD card supplied with the main machine or sold as an option. You may only format SD cards used
for Firmware Update by the Customer Engineer.
Error Name/Error Condition/Major Cause/Solution
Malfunction of the proximity sensor is detected
Continuously detecting malfunction
The proximity sensor keeps in a detection state and accumulated time exceeds 24 hours.
The proximity sensor is disabled and is in the detection state at all times.
Error Name/Error Condition/Major Cause/Solution
Malfunction of the proximity sensor is detected
Continuously non-detecting malfunction
In the non-detection state, the following operations are detected 20 times continuously.
ï‚· Pressing "energy saver" key or touching the operation panel
ï‚· Opening/closing the plate cover or SPDF
ï‚· Setting the original
ï‚· Opening the front cover
ï‚· Opening the paper feed tray
The proximity sensor is disabled and is in the non-detection state at all times.
Error Name/Error Condition/Major Cause/Solution
Address Book data error (Anytime: Address Book Error.)
Address Book data error (On startup: Media required for storing the Address Book is missing.)
Address Book data error (On startup: encryption is configured but the module required for
encryption (DESS) is missing.)
Address Book data error (Initialization: Failed to generate a file to store internal Address Book.)