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Ricoh M0A0 - Page 616

Ricoh M0A0
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4.Troubleshooting
58
Error
code
Explanation
Example: The firmware version of the control panel is 1.02 and you attempted to install an application
that requires firmware version 1.03.
20X
Other errors
Example of an error code display
An additional 3-digit code may be displayed to indicate the details.
Example: 101-805
Errors that occur during remote (batch file) update
When the update is completed, a result report file (install_result_yyyymmddhhmm.txt) is created in the same folder as
the batch file.
The result report file shows the IP address of the MFP and whether the update process was successful or not.
“yyyymmddhhmm” shows the date and time according to the clock of the MFP.
Result
Explanation
Succeed
Updated the machine successfully.
Failed
Failed to update the machine. An error code follows.
Not connected
Failed to connect to the machine.
Can't get result
Failed to obtain the result (occurs only with firmware updates).
Example of a result report file
Name: install_result_201512041005.txt
Contents:
192.168.0.100: Successful
192.168.0.102: Failed error:XX (XX indicates an error code.)
192.168.0.103: Not connected

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