Nugget
Co de 39
Troubleshooting
6-11
6
Problems While Configuring the Terminal (continued)
Problem Solution
You are configuring the serial port and see
this error message when exiting the
Configuration Menu:
PG command failed.
Configuration was not updated.
PG is the Handshake configuration command. You need to change the
value of Handshake or set other serial port parameters. Choose Serial
Port from the Communications Menu.
The order in which you set serial port protocol configuration
commands is important. To use Frame mode, you need to set EOM
first. Next, configure Handshake, LRC, SOM, and then Poll. To use
Character mode, you need to disable these same parameters in reverse
order.
For help, see “Using Serial Communications on the Terminals” in
Chapter 4.
You are configuring SOM or EOM in the
Configuration Menu and cannot set two
characters.
You may have a space in the SOM or EOM field. The space does not
show, but it is a valid character. To clear a space from the field, put
the cursor in the field and press
d
. Now set the two-character value
for SOM or EOM.
You are scanning a configuration command
to set one of the serial port parameters and
hear three low beeps. For example, you are
trying to set EOM or SOM.
The order in which you scan serial port protocol configuration
commands is important. The configurable serial protocol (CSP) uses
EOM to determine the serial communications mode. When EOM is
disabled, the terminal communicates in Character mode. When EOM
is enabled, the terminal communicates in Frame mode.
To use Frame mode, you need to set EOM first. Next, configure
Handshake, Configuration Commands Via Serial Port, LRC, SOM,
and then Poll. To use Character mode, you need to disable these same
parameters in reverse order.
For help, see “Using Serial Communications on the Terminals” in
Chapter 4.
You see this error message when exiting the
Configuration Menu:
Commandname
command failed.
Remainder of configuration not
updated.
The two-character name (syntax) of the configuration command that
failed is listed on the first line of the error message. For example, you
may see this message:
SS
command failed.
There may be a problem with the configuration due to a change made
with the Scanner Selection (SS) command. Check the command listed
in the message. To find the command, use the “Configuration
Commands by Syntax” table in Appendix A. Make sure the command
is set correctly for the options and network communications you are
using with the terminal. For help, see Chapter 9, “Configuration
Command Reference.”
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