Intercom Outgoing Call
¾ 4-37 ¾
n
nn
n Intercom Off-Hook Signaling
DESCRIPTION:
Intercom Off-Hook Signaling lets an extension user send a signal to a busy extension, then wait for a
replay. The signal is one short burst of tones, which comes over the speaker of the busy extension. In
addition, the ICM key at the busy extension flashes. The busy extension user can choose not to reply to
the signal if it is inconvenient to do so.
An extension can be programmed to send Intercom Off-Hook Signaling in one of two ways: manually or
automatically. The manual-type requires the user to dial a code to send the signal, while the automatic-
type sends the signal automatically any time a user calls a busy extension. Intercom Off-Hook signaling
cannot be sent to a busy extension when it is using Handsfree Answerback. Single Line Telephones
(SLT) can send and receive the signals. Extensions programmed for Automatic Intercom Off-Hook
Signaling cannot use the Camp-On or Callback features.
STATION APPLICATION:
KTS, SLT
OPERATION:
To manually send Intercom Off-Hook Signaling:
<KTS/SLT>
1. Place Intercom call. Hear busy tone.
2. Dial 1. Hear one short burst of tones.
3. Wait for a reply. To send more tones, dial 1 again.
To use automatic Intercom Off-Hook Signaling:
<KTS/SLT>
1. Place Intercom call. When the called extension is busy, one short burst of tones is heard instead of
busy tone.
2. Wait for a reply. To manually send more tones, dial 1.
To answer an Intercom Off-Hook Signaling:
<KTS>
1. Press flashing ICM. This answers the waiting call and puts an outside call in progress on Hold. This
step will, however, terminate an Intercom call in progress; Intercom calls cannot be put on Hold.
<SLT>
1. Flash Hookswitch (On-hook
®
Off-Hook). This answers the waiting call and terminates an Intercom
call in progress.
RELATED SYSTEM DATA:
#04-C: Intercom Off-Hook Signaling
n
nn
n Group Hunt
DESCRIPTION:
Group Hunt searches for an idle extension among all the extensions in a particular Hunting Group.
Extensions are assigned to Hunting Groups in programming - for example, all the extensions in a sales
department might be assigned to Hunting Group 4. When an extension user dial a Hunting Group
number, the Group Hunt feature automatically calls the first idle one it finds. When all extensions in a
Hunting Group are busy, a user receives busy tone and can activate Callback or Camp-On. These
features automatically connect the user to the first extension programmed into that group as soon as it
becomes available. When the called extension does not answer in the preprogrammed time, the system
automatically calls the next idle extension in the same Hunting Group according to the order in the
Hunting Group. The caller can also call the next idle extension by manual operation. The extension to
be searched first in the Hunting Group can be fixed or circulated (Program #80-2-A). When all extensions
in the same Hunting Group are searched and no extension answers, Group Hunt is canceled.
To Next Page
Loading...