Hold/Transfer/During Conversation
¾ 4-22 ¾
OPERATION:
To put an outside call on System Hold using Automatic Hold:
1. Press the ICM key to place an extension call. The call in progress is automatically put on Hold.
RELATED SYSTEM DATA:
#77: Extension Assignment 6
#87: Hold Disable Timer
u
Exclusive Hold
DESCRIPTION:
Exclusive Hold puts an outside call on Hold at an extension so that it can only be picked up from that
extension. If not picked up within a programmed interval of time, a call on Exclusive Hold recall (re-rings)
the extension that placed it on Hold. On KTS, if the recall is not answered, the call reverts to System Hold
and can be picked up from any extension. On SLT, if the recall is not answered, the call reverts to
extension No.10 (or attendant extension of each tenant), or cut-off.
STATION APPLICATION:
KTS, SLT
OPERATION:
To put an outside call on Exclusive Hold:
<KTS>
1. Press HOLD key twice.
2. Hang up. Line key flashes fast. At all other KTS, the Line key is steadily lit (busy).
<SLT>
1. Flash Hookswitch.
2. Dial 92.
3. Hang up.
To retrieve a call on Exclusive Hold:
<KTS>
1. Lift handset.
2. Press flashing Line key.
<SLT>
1. Lift handset.
2. Dial function code. (see Note)
Note:
Program #20-D Data Automatic Trunk Access Code for SLT Dial at Step 2
Dial Plan 1 - - 61
0 0 951
Dial Plan 2
1 9 051
RELATED SYSTEM DATA:
#15-D: Exclusive Hold
#19-E: SLT Hold Transferring
#21: Exclusive Hold Recall
n
nn
n Music On Hold
DESCRIPTION:
Music On Hold sends synthesized music to an outside party on System or Exclusive Hold. The system
provides a synthesized melody “Home sweet home”.
STATION APPLICATION:
KTS, SLT
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