Ricoh M0A0 User Manual

6.Troubleshooting
257
SC No.
Level
Error Name/Error Condition/Major Cause/Solution
SC650-
04
B
Remote Service Modem Communication Error (dialup failing because of incorrect modem
configuration)
 An error related to communication (dialup connection, modem board etc.) using the RC
Gate Type M was detected or an error that prevents RC Gate operation was detected at
power on.
 Displayed only when an error is detected while RC Gate is operating.
 SC is not issued if an error occurs during RC Gate installation (because it can be referenced
using SP).
Dialup failing because of incorrect modem configuration
Check if the setting of SP5-816-160 is correct.
If it is correct, then there is a software bug.
SC No.
Level
Error Name/Error Condition/Major Cause/Solution
SC650-
05
B
Remote Service Modem Communication Error (insufficient current or connection fault)
 An error related to communication (dialup connection, modem board etc.) using the RC
Gate Type M was detected or an error that prevents RC Gate operation was detected at
power on.
 Displayed only when an error is detected while RC Gate is operating.
 SC is not issued if an error occurs during RC Gate installation (because it can be referenced
using SP).
Insufficient current or connection fault
The line is not supported and nothing can be done.
SC No.
Level
Error Name/Error Condition/Major Cause/Solution
SC650-
13
B
Remote Service Modem Communication Error (RC Gate Type Mwas installed but modem is not
present (detected during operation))
 An error related to communication (dialup connection, modem board etc.) using the RC
Gate Type M was detected or an error that prevents RC Gate operation was detected at
power on.
 Displayed only when an error is detected while RC Gate is operating.
 SC is not issued if an error occurs during RC Gate installation (because it can be referenced
using SP).
RC Gate Type M was installed but modem is not present (detected during operation)
 If a modem board is not installed, install it.
 Check again if the modem driver configurations (SP5-816-160, SP5-816-165 to 171,
SP5-816-165 to 171) are correct.
 If the problem is not solved, replace the modem.

Ricoh M0A0 Specifications

General

Brand	Ricoh
Model	M0A0
Category	All in One Printer
Language	English