4.Troubleshooting
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The target firmware file cannot be found.
ï‚· Turn the main power OFF and ON,
and then repeat the procedure.
ï‚· Check the file in the SD card.
ï‚· Check the SD card slot. If there is a
problem with the hardware, replace
the control panel PCB.
The target update file is invalid. Occurs in
the following cases.
ï‚· Failed to decompress the file.
ï‚· Failed to obtain application
information.
ï‚· Failed to read the public key for
signature verification.
Repeat the procedure using a valid file.
The folder directory of the control panel
firmware is invalid.
Repeat the procedure using a valid
directory.
ï‚· Failed to write data when updating
the control panel firmware.
ï‚· There is a problem with the hardware.
Turn the main power OFF and ON, and
then repeat the procedure. If updating fails
again, replace the control panel.
The application could not be uninstalled
because deactivation failed.
ï‚· Failed to connect to the server.
ï‚· The license has not been issued.
ï‚· Check whether the network is
configured correctly.
ï‚· If the server is under maintenance,
wait a while and repeat the
procedure.
ï‚· Check the activation status of the
application. If it has not been
activated, activate it.
Failed to uninstall an application.
Turn the main power OFF and ON, and
then repeat the procedure. If updating fails
again, replace the control panel.
You attempted to uninstall an application
that cannot be uninstalled.
The target file is invalid, and the Android
OS returns an error.
ï‚· Repeat the procedure using a valid
file.
ï‚· If the same application has already
been installed, uninstall it and then
repeat the procedure.
The Android SDK version required by the
Check that the Android SDK version