Ricoh M0A0

3.Troubleshooting
21
Code
Meaning
Suggested Cause/Action
SMTP server has the correct settings and operates
correctly.
 Contact the system administrator for direct SMTP
sending and check the sending destination.
14-
03
Access to SMTP Server Denied (450)
 Failed to access the SMTP server because the access is
denied.
 SMTP server operating incorrectly. Contact the system
administrator to determine if there is a problem with the
SMTP server and to check that the SMTP server settings
are correct.
 Folder send destination is incorrect. Contact the system
administrator to determine that the SMTP server settings
and path to the server are correct.
 Device settings incorrect. Confirm that the user name
and password settings are correct.
 Direct SMTP destination incorrect. Contact the system
administrator to determine if there is a problem at the
destination at that the settings at the destination are
correct.
14-
04
Access to SMTP Server Denied (550)
 SMTP server operating incorrectly
 Direct SMTP sending not operating correctly
14-
05
SMTP Server HDD Full (452)
 Failed to access the SMTP server because the HDD on
the server is full
 Insufficient free space on the HDD of the SMTP server.
Contact the system administrator and check the amount
of space remaining on the SMTP server HDD.
 Insufficient free space on the HDD where the destination
folder is located. Contact the system administrator and
check the amount of space remaining on the HDD
where the target folder is located.
 Insufficient free space on the HDD at the target
destination for SMTP direct sending. Contact the system
administrator and check the amount of space remaining
on the target HDD.
14-
06
User Not Found on SMTP Server (551)
 The designated user does not exist.
 The designated user does not exist on the SMTP server.
 The designated address is not for use with direct SMTP
sending.