Ricoh M0A0

3.Troubleshooting
22
Code
Meaning
Suggested Cause/Action
14-
07
Data Send to SMTP Server Failed (4XX)
 Failed to access the SMTP server because the
transmission failed
 PC not operating correctly
 SMTP server operating incorrectly
 Network not operating correctly
 Destination folder setting incorrect
 Direct SMTP sending not operating correctly
14-
08
Data Send to SMTP Server Failed (5XX)
 Failed to access the SMTP server because the
transmission failed
 SMTP server operating incorrectly
 Destination folder setting incorrect
 Direct SMTP sending not operating correctly.
 Software application error
14-
09
Authorization Failed for Sending to SMTP
Server
 POP-Before-SMTP or SMTP authorization failed.
 Incorrect setting for file transfer
14-
10
Addresses Exceeded
Number of broadcast addresses exceeded the limit for the
SMTP server.
14-
11
Buffer Full
The send buffer is full so the transmission could not be
completed. Buffer is full due to using Scan-to-Email while the
buffer is being used send mail at the same time.
14-
12
Data Size Too Large
Transmission was cancelled because the detected size of the
file was too large.
14-
13
Send Cancelled
Processing is interrupted because the user pressed Stop.
14-
14
Security Locked File Error
Update the software because of the defective software.
14-
15
Mail Data Error
 The transmitting a mail is interrupted via DCS due to the
incorrect data.
 Update the software because of the defective software.
14-
16
Maximum Division Number Error
 When a mail is divided for the mail transmission and the
division number of a mail are more than the specified
number, the mail transmission is interrupted.
 Update the software because of the defective software.
14-
17
Incorrect Ticket
Update the software because of the defective software.
14-
18
Access to MCS File Error
 The access to MCS file is denied due to the no
permission of access.