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Error Message 1002 (Program Error)
When there is an error with the product, the error message appears on the screen.
Tap the error number button to show the details screen.
Check the cause and countermeasure, and then take appropriate action.
To clear the error:
Power off the product.
Cause and Countermeasure Reference
Cause
A program error occurred in the memory.
Countermeasure
Power the product off and then on again.
Powering On/Off the Product
Contact your SATO technical support if the error cannot be resolved.
Contact Information for When You Are in Trouble
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