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Error Message 1009 (Ribbon End)
When there is an error with the product, the error message appears on the screen.
Tap the error number button to show the details screen.
Check the cause and countermeasure, and then take appropriate action.
To clear the error:
Open the top cover and load the ribbon or tap [CLEAR].
Cause and Countermeasure Reference
Cause (1)
The ribbon is not loaded.
Countermeasure (1)
Load the ribbon.
Loading Ribbon (Thermal Transfer Only)
Cause (2)
The ribbon is not loaded correctly.
Countermeasure (2)
Load the ribbon and the media correctly.
Loading Ribbon (Thermal Transfer Only)
Loading Media
Cause (3)
There is no ribbon.
Countermeasure (3)
Clean the ribbon's route and adjust it.
Cleaning the Inside of the Product
Cause (4)
The ribbon sensor is not operating correctly.
◦ The ribbon sensor is dirty.
◦ The ribbon sensor has poor sensitivity.
Powering On/Off the Product
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