SATO CT4-LX - Error Message 1019 (RFID System Error)

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Error Message 1019 (RFID System Error)
When there is an error with the product, the error message appears on the screen.
Tap the error number button to show the details screen.
Check the cause and countermeasure, and then take appropriate action.
To clear the error:
Power off the product.
Cause and Countermeasure Reference
Cause (1)
RFID module is not operating correctly.
Countermeasure (1)
Repair or replacement of the RFID module
is required. Contact your SATO technical
support.
Contact Information for When You Are in
Trouble
Cause (2)
The setting of the SATO RF Analyze (SRA)
board is incorrect.
Countermeasure (2)
The setting of the SRA board needs to be
changed. Contact your SATO technical
support.
Contact Information for When You Are in
Trouble