GE HEALTHCARE
DIRECTION FC091194, REVISION 11    VIVID 7 SERVICE MANUAL 
5 - 154 Section 5-17 - Service Platform
5-17-3-3 Access / Security
The service interface has different access and security user levels. Each user is only granted access to 
the tools that are authorized for their use.
Every access request, whether successful or not, will be logged into a service access log that is 
viewable to authorized users.
See Chapter 7 for more info about InSite and the Global Service User Interface.
5-17-4 System Logs
5-17-4-1 “Locked” System Log
If the system appears to be locked, please wait at least 60 seconds for the watchdog to trap the 
situation. This will, if the situation is trapped, bring up a dialog telling that the system is not responding.
1.) Press 'Restart' to restart the application. This will save a special debug log. When the system 
restarts it will show a dialog where it requests you to save the log. 
2.) Enter a descriptive text then press 'Save'. 
3.) To export the log, press Alt+D. This will bring up the same dialog again. 
4.) Now select destination and choose 'Export' to write the log-files to CD or MO.
5-17-4-2 Other Logs
Other available logs can be viewed via the Common Service Interface, 
see 7-6-4 "Error Logs" on page 7-11.
5-17-5 Restart Vivid 7 After Diagnostics
Always shutdown the system and reboot after a diagnostics session.
Table 5-94    Access Authorization
USER LEVEL ACCESS AUTHORIZATION PASSWORD
Operator
Authorized access to specified diagnostics, error logs and utilities. Same acquisition 
diagnostic tests as GE Service.
uls
Administrator
uls
External Service
gogems