Applied Biosystems 3500 - APPENDIX A Troubleshoot

Troubleshoot
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Restart the instrument and the computer ............................... 251
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Instrument components .............................................. 252
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Instrument troubleshooting ........................................... 254
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RFID troubleshooting ................................................ 258
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Error messages ...................................................... 259
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Dashboard troubleshooting ........................................... 261
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Software troubleshooting — general ................................... 262
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Run, re-run, or re-inject troubleshooting ................................ 264
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Data/electropherogram troubleshooting ................................ 264
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Review Results troubleshooting ....................................... 267
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Link/load plate troubleshooting ....................................... 269
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Assign Plate Contents troubleshooting ................................. 270
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Spatial calibration troubleshooting ..................................... 271
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Spectral calibration troubleshooting ................................... 272
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Sequencing install standard troubleshooting ............................ 274
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Fragment/HID install standard troubleshooting ......................... 275
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Monitor Run troubleshooting ......................................... 276
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Audit troubleshooting ............................................... 277
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Electronic signature troubleshooting ................................... 277
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Manual commands troubleshooting ................................... 278
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Troubleshooting procedures .......................................... 278
If you encounter any unforeseen and potentially hazardous event while operating the
instrument, turn o the power, unplug the instrument, and call your Thermo Fisher
Scientic service representative.
IMPORTANT! See “Safety and electromagnetic compatibility (EMC) standards“ on
page
306 for instrumentation and chemical safety information and guidelines.
A
250
3500/3500xL Genetic Analyzer User Guide—Data Collection Software v3.1