Manually check hard disk space
1.
Go to My Computer, right-click the drive, then select Properties4General.
2.
If there is insucient space on the hard disk:
• Archive the sample les.
• Delete the sample le data from the drive D and empty the contents of the
Recycle Bin.
Defragment the computer hard drive
This option can be set as a reminder in the scheduler. The fragmentation of les
decreases the performance of both the Data Collection software and the computer
operating system. Programs take a longer time to access les by performing multiple
search operations of the fragments.
Go to Start4Programs4Accessories4System Tools4Disk Defragmenter and
follow the prompts.
Note: You can click Analyze to see if you should defragment or not.
Manage software licenses
The 3500 Series Data Collection Software 3.1 requires a license to run.
IMPORTANT! If y
ou replace or add a network card in the computer running the
software or relocate the software to a new computer, contact Thermo Fisher Scientic
to update your license for the new network card or computer.
You must use the same email address to activate and renew software licenses.
Create an email address that is routinely monitored by y
our team (rather than a single
individual). Use this email address to activate and renew software licenses.
The 3500 Series Data Collection Software 3.1 Software Activation dialog box is
displayed when you start the software if no license is installed and activated on your
computer.
This task is typically performed by the Thermo Fisher Scientic service representative
during installation of the instrument.
1.
Ensure that all network cards in the computer are enabled.
IMPORTANT! Y
ou can run the 3500 Series Data Collection Software 3.1 using
only the network cards that were enabled when you activate the software license.
For example, if you activate the software when your wireless network card is
disabled, you will not be able to run the software when the wireless network card
is enabled.
Create an email
addr
ess for
license activation
and renewal
Obtain and
activate a
software license
Chapter 9 Maint
ain the Instrument
Manage software licenses
9
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3500/3500xL Genetic Analyzer User Guide—Data Collection Software v3.1