Error messages in the 3500 Series Data Collection Software 3.1 include a Details
buon.
Click Details to display more information about an error message.
Reseing pow
ers o, then powers on, the instrument. Reset the instrument when:
• There is a fatal error as indicated by the red status light
• The instrument does not respond to the Data Collection software
1.
Shut down the computer.
2.
Close the instrument doors.
3.
Reset the instrument with the Reset buon, as shown.
Note: The Reset buon is accessible through a small hole to the left of the Tray
buon.
Review error
message details
Reset the
ins
trument
Appendix A T
roubleshoot
Troubleshooting procedures
A
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3500/3500xL Genetic Analyzer User Guide—Data Collection Software v3.1