Limitations
The 3500 instrument contains the limitations noted below. Please ensure that any use
of the instrument takes into consideration these limitations.
General
•
IMPORTANT! Enter only alpha-numeric characters in the software. Special
characters may not be correctly displayed in some software screens, may cause
problems with plate, le, folder, user account, and/or library item names, and
may interfere with starting a run and/or importing and exporting library items.
•
IMPORTANT! If y
ou copy/paste sample or plate information into the Assign
Plate Contents screen or into a plate import le, copy from a plain text editor
such as Notepad. Do not copy from a word processing program such as
Microsoft
™
Word
™
, which may include invisible, non-ASCII characters. Non-
ASCII characters in plate or sample information may cause a run to stop or may
prevent a run from starting.
• When importing a sample plate, use the format shown in “Create a plate import
template“
on page 77.
• The following seings are not retained after data migration from v1.0 to v3
software. Manually specify the seings after migration.
– Plate setup, report seings, and sequencing seings preferences
– Notication log in Calendar Reminders
• If you re-run a plate that species a re-injection, and the re-injection species a
protocol other than the protocol used for the original injection, the new protocol
for the re-injection is not used. Before re-running a plate, examine the protocols
specied for re-injections and change as needed.
Computer
• The computer provided with the instrument contains validated software and
seings. Do not update the Windows
™
operating system or rewall seings.
• The computer provided with the instrument does not include antivirus software
because customer preferences and network requirements vary. We recommend
Norton Antivirus, which has been tested and approved for use with the Applied
Biosystems
™
3500/3500xL Genetic Analyzer with 3500 Series Data Collection
Software 3.1.
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3500/3500xL Genetic Analyzer User Guide—Data Collection Software v3.1