Diagnostic information 2-55
7510
242.00 Sensor (tray 2 feed-out) late jam
Step Check Yes No
1 Check the media condition.
Is the media in the tray crumpled or damaged?
Replace the
damaged media
with new.
Go to step 2.
2
Check the media size setup.
Does the media size, in use, match the size set for tray 2?
Go to step 3. Replace the
media, or change
the media size
setup.
3
Check the feed roll, separation roll, and pick roll for media
tray 2.
Are the above components free of excess wear and
contamination?
Go to step 4. Clean or replace
the feed roll,
separating roll, or
pick roll.
Go to “Feed roll
removal” on
page 4-106,
“Separation roll
removal” on
page 4-108, and
“Pick roll
removal” on
page 4-107.
4
Check the media position.
Does the media touch the sensor (tray 2 feed-out)?
Remove the
media.
Go to step 5
5
Check the sensor (tray 2 feed-out) for proper operation.
1. Enter the Diagnostics Menu.
2. Touch INPUT TRAY TESTS.
3. Touch Sensor test.
4. Touch Tray 2.
5. Touch Feed-out.
Does the display on the operator panel, change every time
the sensing area of the above sensor is interrupted or
blocked?
Go to step 7.
Go to step 6.
6
Check the sensor (tray 2 feed-out) for proper connection.
Is the above component properly connected?
Replace the
sensor (tray 2
feed-out).
Replace the
connection.
7
Check the media feed lift motor in media tray 2 for proper
operation.
Caution: When performing motor tests,
ensure that all cover and door interlock
switches are overridden.
1. Enter the Diagnostics Menu.
2. Touch MOTOR TESTS.
3. Touch Printer motor tests.
4. Touch Tray 2 media feed/lift motor.
Does the above component operate properly?
Go to step 9. Skip to step 8.
8
Check the media feed lift motor for proper connection.
Is the above component properly connected?
Replace the media
feed lift motor.
Go to “Media feed
lift motor
removal” on
page 4-113.
Replace the
connection.
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