Diagnostic information 2-61
7510
244.00 Sensor (tray 4 feed-out) late jam
Step Check Yes No
1 Check the media condition.
Is the media in the tray crumpled or damaged?
Replace the
damaged media with
new.
Go to step 2.
2
Check the media size setup.
Does the media size, in use, match the size set for
tray 4?
Go to step 3. Replace the media,
or change the media
size setup.
3
Check the feed roll, separation roll, and pick roll for
media tray 4.
Are the above components free of excess wear and
contamination?
Go to step 4. Clean or replace the
feed roll, separating
roll, or pick roll.
Go to “Feed roll
removal” on
page 4-106,
“Separation roll
removal” on
page 4-108, and
“Pick roll removal”
on page 4-107.
4
Check the media position.
Does the media touch the sensor (tray 4 feed-out)?
Remove the media. Go to step 5.
5
Check the sensor (tray 4 feed-out) for proper operation.
1. Enter the Diagnostics Menu.
2. Touch INPUT TRAY TESTS.
3. Touch Sensor test.
4. Touch Tray 4.
5. Touch Feed-out.
Does the display on the operator panel, change every
time the sensing area of the above sensor is interrupted
or blocked?
Go to step 7.
Go to step 6.
6
Check the sensor (tray 4 feed-out) for proper
connection.
Is the above component properly connected?
Replace the sensor
(tray 4 feed-out).
Replace the
connection.
7
Check the media feed lift motor in media tray 4 for
proper operation.
Caution: When performing motor tests,
ensure that all cover and door interlock
switches are overridden.
1. Enter the Diagnostics Menu.
2. Touch MOTOR TESTS.
3. Touch Printer motor tests.
4. Touch Tray 4 media feed/lift motor.
Does the above component operate properly?
Go to step 9. Skip to step 8.
8
Check the media feed lift motor for proper connection.
Is the above component properly connected?
Replace the media
feed lift motor.
Go to “Media feed
lift motor removal”
on page 4-113.
Replace the
connection.
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