Diagnostic information 2-161
7510
924.01 Magenta toner RFID communication error
924.02 Cyan toner RFID communication error
3
Perform a POR.
Does the error occur when the power is turned off/on?
Replace the upper
printer engine card
assembly.
Go to “Upper
printer engine
card assembly
removal” on
page 4-77.
Problem solved.
Step Check Yes No
1 Check the M toner cartridge.
Is the M toner cartridge properly installed?
Go to step 2. Reinstall the M
toner cartridge.
2
Check the sensor (M toner RFID) for proper connection.
Is the above component properly connected?
Replace the
CMYK toner add
motor assembly.
Go to “CMYK
toner add motor
assembly
removal” on
page 4-93.
Replace the
connection.
3
Perform a POR.
Does the error occur when the power is turned off/on?
Replace the upper
printer engine card
assembly.
Go to “Upper
printer engine
card assembly
removal” on
page 4-77.
Problem solved.
Step Check Yes No
1 Check the C toner cartridge.
Is the C toner cartridge properly installed?
Go to step 2. Reinstall the C
toner cartridge.
2
Check the sensor (C toner RFID) for proper connection.
Is the above component properly connected?
Replace the
CMYK toner add
motor assembly.
Go to “CMYK
toner add motor
assembly
removal” on
page 4-93.
Replace the
connection.
Step Check Yes No