Diagnostic information 2-57
7510
243.00 Sensor (tray 3 feed-out) late jam
7
Check the MPF/transport drive motor for proper operation.
Caution: When performing motor tests,
ensure that all cover and door interlock
switches are overridden.
1. Enter the Diagnostics Menu.
2. Touch MOTOR TESTS.
3. Touch Printer motor tests.
4. Touch MPF/transport drive motor.
Does the above component operate properly?
Go to step 9. Skip to step 8.
8
Check the MPF/transport drive motor for proper connection.
Is the above component properly connected?
Replace the MPF /
transport drive
motor.
Go to “MPF /
transport drive
motor assembly
removal” on
page 4-105.
Replace the
connection.
9
Perform a print test.
Does the error continue?
Replace the lower
printer engine card
assembly.
Go to “Lower
printer engine
card assembly
removal” on
page 4-80.
Problem solved.
Step Check Yes No
1 Check the media condition.
Is the media in the tray crumpled or damaged?
Replace the
damaged media with
new.
Go to step 2.
2
Check the media size setup.
Does the media size, in use, match the size set for
tray 3?
Go to step 3. Replace the media,
or change the media
size setup.
3
Check the feed roll, separation roll, and pick roll for
media tray 3.
Are the above components free of excess wear and
contamination?
Go to step 4. Clean or replace the
feed roll, separating
roll, or pick roll.
Go to “Feed roll
removal” on
page 4-106,
“Separation roll
removal” on
page 4-108, and
“Pick roll removal”
on page 4-107.
4
Check the media position.
Does the media touch the sensor (tray 3 feed-out)?
Remove the media. Go to step 5
Step Check Yes No