Diagnostic information 2-241
7510
Media damage (using ADF)
Step Check Yes No
1 Properly load document into the ADF unit assembly and
ensure all guides are set correctly.
Re-print the defective image.
Does the error continue?
Go to step 2. Problem solved.
2
Check for obstructions in the area of the media feed
path in the ADF.
Is the media feed path free from any obstructions?
Go to step 3. Remove
obstructions.
3
Is the ADF left cover assembly properly and evenly
closed.
Go to step 4. Open then
properly close
the ADF left
cover assembly.
4
Check the ADF/pick roll assembly for damage and
wear.
Is the ADF feed/pick roll assembly free from damage
and wear?
Go to step 5. Replace the ADF
feed/pick roll
assembly.
Go to “ADF
feed/pick roll
assembly
removal” on
page 4-142.
5
Check the separation guide assembly.
Is the separation guide assembly free from damage and
wear?
Go to step 6. Replace the
separation guide
assembly.
Go to “ADF
separation roll
guide
assembly” on
page 4-155.
6
Check the ADF controller card assembly.
Replace the ADF controller card assembly.
Go to “ADF controller card assembly removal” on
page 4-138.
Perform a print test using the ADF.
Does the error continue?
Replace the RIP
card assembly.
Go to “RIP card
assembly
removal” on
page 4-73.
Problem solved.
Leading edge
Trailing edge
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