Diagnostic information 2-67
7510
290.01 Sensor (sheet through) late jam
Step Check Yes No
1 Check the original document condition.
Is the original document free of paper clips and staples as
well as damage such as creases, tears, holes or excessive
wear?
Go to step 2. Remove
damaged original
document and
replace with a
new undamaged
original
document.
Perform a ADF
test. If the
problem remains,
go to step 2.
2
Check the ADF rolls for wear.
Is the ADF feed/pick roll assembly or the ADF separation roll
assembly free of excess wear?
Go to step 3. Clean or replace
the ADF feed/pick
roll assembly or
the ADF
separation roll
guide assembly.
Go to “ADF feed/
pick roll
assembly
removal” on
page 4-142 or
“ADF separation
roll guide
assembly” on
page 4-155.
3
Check the media path for contaminates.
Is the media path free of excess media dust and foreign
objects such as paper clips and staples?
Go to step 4. Remove all
contaminates
from the media
path.
4
Check the pick roll position motor assembly.
Caution: When performing motor tests,
ensure that all cover and door interlock
switches are overridden.
1. Enter the Diagnostics Menu.
2. Touch MOTOR TESTS.
3. Touch Scanner Motor Tests.
4. Touch Pick roll position mtr.
Does the above component operate properly?
Go to step 6. Go to step 5.
5
Check the pick roll position motor assembly connection.
Is the above component properly connected?
Replace the pick
roll position motor
assembly.
Go to “Pick roll
position motor
assembly
removal” on
page 4-144.
Replace the
connection.
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