Quantum DXi6900

Chapter 2: Service Menus
Accessing the DXi6900 G1 Service Menu
48 Quantum DXi6900 G1 User’s Guide
Install Application
Software Menu
The Install Application Software Menu allows you to install the
DXi6900 G1 system software. For more information on installing the
system software, see the DXi-Series Software Installation and Upgrade
Guide (6-67321).
More Tools Menu The More Tools Menu allows you to access the DXi service tools.
To access the More Tools Menu from the Service Menu:
1 Type the option for More Tools and press <Enter>.
The More Tools Menu displays (see Figure 30).
Figure 30 More Tools Menu
*** Service More Tools Menu ***
0) Reboot Node - Reboot this Node.
1) Collect - Gather System information for Diagnostics.
2) Array Collect - Gather Array information for Diagnostics.
3) Dell Collect - Gather Dell's DSET information for Diagnostics.
4) Engineering Tools >>> - Tools for use by Engineering.
5) Open Manage Web Svc >>> - Manage Open Manage Web Service.
The Service Tools Menu includes the following options:
• Reboot Node - Reboots the DXi6900 G1 system.
• Collect - Gathers diagnostic information on the DXi6900 G1 system.
This information should be available prior to contacting customer
support. Previous collect logs are overwritten when a collect
command is executed.
To view this file, go to: /scratch/collect/node1-collection. The
output is also available as a ZIP file at: /scratch/collect/collect-
<serial_number>-<date>-<time>.zip.
• Array Collect - Gathers diagnostic information about a specific
Array in the DXi6900 G1 system. This information should be
available prior to contacting customer support.