Quantum DXi6900

Chapter 2: Service Menus
Retrieving a Crash Dump File
Quantum DXi6900 G1 User’s Guide 69
• Two panels, left for local directories (your laptop) and right for
remote directories (DXi system).
• Allows for keyboard shortcuts like in Norton Commander and
other similar programs.
• Allows for drag and drop to and from both panels.
• Widows Explorer Interface
• Shows only remote directory (DXi system).
• Allows for keyboard shortcuts like in Windows Explorer.
• Allows for drag and drop to/from folder.
Compressing the Crash Dump File
Before you transfer the crash dump file to Quantum, you must compress
the file so it can be more easily transferred:
1 Open a shell prompt to the DXi using a program like PuTTY or
winSCP.
2 Locate the crash dump file using the location displayed in the
messages file:
# grep "kernel dump was saved" /var/log/messages
Jul 2 12:20:44 Flames KDUMP: INFO : Uncompressed
kernel dump was saved @ '/snfs/Kdumps/
kdump_CX0916BVA00005_Flames_2009-07-02_11h43m48s'
Note: kdump_CX0916BVA00005_Flames_2009-07-
02_11h43m48s is used in this example only. The crash
dump file name on your system will be different.
3 To view the crash dump file, type the following commands:
# cd /snfs/Kdumps/
# ls -l kdump_CX0916BVA00005_Flames_2009-07-
02_11h43m48s
total 31104128
-rw-r--r-- 1 root root 42780 Jul 2 12:05
config-2.6.19-2smp-2.6.19-2smp_CX0916BVA00005_2009-
07-02_11h43m48s