15 February 2006 B140/B246 SERIES SERVICE MODE
4-71
Trouble-
shooting
Address book data error
Address book data on the hard
disk was detected as abnormal
when it was accessed from either
the operation panel or the
network. The address book data
cannot be read from the HDD or
SD card where it is stored, or the
data read from the media is
defective.
• Software defective. Turn the machine
off/on. If this is not the solution for the
problem, then replace the controller
firmware.
• HDD defective.
870 B
More Details
• Do SP5846 050 (UCS Settings – Initialize all Directory Info.) to reset all
address book data.
• Reset the user information with SP5832 006 (HDD Formatting– User
Information).
• Replace the HDDs.
• Boot the machine from the SD card.
HDD mail send data error 873 B
An error was detected on the HDD
immediately after the machine
was turned on, or power was
turned off while the machine used
the HDD.
• Do SP5832-007 (Format HDD – Mail TX
Data) to initialize the HDD.
• Replace the HDD
Delete All error 1: HDD 874 D
A data error was detected for the
HDD/NVRAM after the Delete All
option was used.
Note: The source of this error is
the Data Overwrite Security Unit
B660 running from an SD card.
• Turn the main switch off/on and try the
operation again.
• Install the Data Overwrite Security Unit
again. For more, see section “1.
Installation”.
• HDD defective
Delete All error 2: Data area 875 D
An error occurred while the
machine deleted data from the
HDD.
Note: The source of this error is
the Data Overwrite Security Unit
B660 running from an SD card.
• Turn the main switch off/on and try the
operation again.
File Format Converter (MLB) error 880 D
A request to get access to the
MLB was not answered within the
specified time.
• MLB defective, replace the MLB