15 February 2006 B140/B246 SERIES SERVICE MODE
4-75
Trouble-
shooting
SC No. Symptom Possible Cause
The software performs an
unexpected function and the
program cannot continue.
• Software defective, re-boot
*1
Software error 3
B140
991 C
The software performs an
unexpected function and the
program cannot continue. However,
unlike SC990, recovery processing
allows the program to continue.
• Software defective, re-boot
*1
*1
: In order to get more details about SC990 and SC991:
3) Execute SP7403 or print an SMC Report (SP5990) to read the history of the 10 most recent
logged errors.
4) If you press the zero key on the operation panel with the SP selection menu displayed, you
will see detailed information about the recently logged SC990 or SC991, including the
software file name, line number, and so on. 1) is the recommended method, because
another SC could write over the information for the previous SC.
SC No. Symptom Possible Cause
Software error 4: Undefined
B140
992 D
An error not controlled by the
system occurred (the error does
not come under any other SC
code).
• Software defective
• Turn the machine power off and on. The
machine cannot be used until this error is
cleared.
Operation Panel Management Records Exceeded
B246
SC994 C
An error occurred because the
number of records exceeded the
limit for images managed in the
service layer of the firmware. This
can occur if there if there are too
many application screens open on
the operation panel.
• No action required because this SC does
not interfere with operation of the
machine.
Cannot select application function
B140
997 B
An application does not start after
the user pushed the correct key
on the operation panel.
• Software bug
• A RAM or DIMM option necessary for the
application is not installed or not installed
correctly.
Application cannot start
B140
998 D
Register processing does not
operate for an application within
60 s after the machine power is
turned on. No applications not
start correctly, and all end
abnormally.
• Software bug
• A RAM or DIMM option necessary for the
application is not installed or not installed
correctly.
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