B140/B246 SERIES SERVICE MODE 15 February 2006
4-74
Before initializing the Netfile partition with SP5823 011, do the following:
6. Enter the User Tools mode and execute “Delivery Settings” to print all received
fax documents scheduled for delivery and delete them.
7. In the User Tools mode, execute Document Management> Batch Delete
Transfer Documents.
8. Execute SP5832 011 then cycle the machine off and on.
Recovery Procedure 3
If “Procedure 2” does not solve the problem, execute SP5832 001 (HDD
Formatting – All), then cycle the machine off and on.
Executing SP5832 001 erases all document and address book data stored on the
hard disks. Be sure to consult with the customer before executing this SP code.
Recovery Procedure 4
If “Recovery Procedures 1 to 3” fail to correct the problem, replace the HDD.
SC No. Symptom Possible Cause
Scanner image setting error 953 D
The settings required for image
processing using the scanner are
not sent from the IPU.
• Software defective
Printer image setting error 954 D
The settings required for image
processing using the printer
controller are not sent from the IPU.
• Software defective
Memory setting error 955 D
The settings that are required for
image processing using the
memory are not sent from the IPU.
• Software defective
Printer ready error 964 D
The print ready signal is not
generated for more than 17
seconds after the IPU received the
print start signal.
• Software defective
Print image data transfer error 984 D
After a data transfer begins from the
controller to the engine via the PCI
bus, the transfer does not end
within 15 s.
• Controller (SIMAC) board defective
• BICU defective
• BICU Ù controller disconnected
Scanned image data transmission error 985 D
After a data transfer begins from the
engine to the controller via the PCI
bus, the transfer does not end
within 3 s.
• Controller (SIMAC) board defective
• BICU defective
• BICU Ùcontroller disconnected
Software error 1 986 D
The write parameter received by
the write module at the beginning of
the setting table is NULL.
• Controller (SIMAC) board defective
• BICU defective
• BICU Ùcontroller disconnected
990 D Software error 2
B140