Disable cartridge check
Use this diagnostic test to print internal pages or send an external job to the printer when the toner cartridge
is removed or exchanged. Supply errors are ignored while the printer is in this mode. When the printer is in
this mode, access the troubleshooting menus and print internal pages (the print quality pages will be the
most useful). This test can be used to isolate problems, such as noise, and to isolate print-quality problems
that are related to the toner cartridge.
NOTE: Do not remove or exchange the toner cartridge until after beginning the disable cartridge check
diagnostic.
Disable cartridge check from a touchscreen control panel
1. From the Home screen on the printer control panel, scroll to and touch the Administration button.
2. Open the following menus:
●
Troubleshooting
●
Diagnostic Tests
●
Disable Cartridge Check
Disable cartridge check from an LCD control panel
1. From the Home screen on the printer control panel, use the down arrow button to scroll to
Administration, and then press the OK button.
2. Use the down arrow button to scroll to Troubleshooting, and then press the OK button.
3. Use the down arrow button to scroll to Diagnostics, and then press the OK button.
4. Use the down arrow button to scroll to Disable Cartridge Check, and then press the OK button to select
it.
ENWW Tools for troubleshooting 147
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