HP LaserJet Enterprise M552 - 41.03.FZ Unknown Misprint Error; 41.03.YZ Unexpected size in tray <X>

Recommended action
1. To clear the error message, touch OK.
2. If the error persists, turn the printer o, and then on again.
3. If the error returns, check the wire harness from the laser/scanners to the DC controller.
4. Check the following connectors on DC controller J126 and J127.
5. If the error persists, replace the laser/scanner assembly.
41.03.FZ Unknown Misprint Error
Description
This is a general misprint error. Either media is loaded o-center with the side guides in the tray or a media
width sensor failure occurred from an unknown tray. The error will be one of the following:
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41.03.F0
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41.03.F1
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41.03.F2
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41.03.F3
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41.03.F4
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41.03.F5
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41.03.FD
Recommended action
1. Reload the tray, verifying that the guides in the tray are ush with the loaded media in the tray.
2. Try the print job again.
Watch the mechanism to see if it is functioning correctly. If the linkage is broken, replace the paper tray.
3. If the error persists, print a Conguration Page and note the paper size for the tray in question.
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If the size is not reported correctly, run the tray size sensor test in the Diagnostic menu.
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If the tray size sensors test as GOOD, replace the paper tray.
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If the tray size sensors test as BAD, check the cable connections between the tray size sensor and
the DC Controller.
If the cable connections are plugged in correctly and the cables are not compromised, replace the
correct component that contains the tray size sensing switches.
41.03.YZ Unexpected size in tray <X>
Description
The printer detected a dierent paper size than expected.
320 Chapter 2 Solve problems ENWW