2. Verify that the ag is not broken o. Open and close jam cover and if sensor status does not change then
replace the ADF.
3. Open the following menus:
●
Administration
●
Troubleshooting
●
Diagnostic Tests
●
Scanner Tests
4. Actuate the pick-success sensor. If the sensor does not show functionality when tested, verify
connectors (9) Ulta sonic sensor.
If sensor still fails, replace the document feeder.
31.13.14
Description
Document feeder job error: over current.
This is a feed jam in the document feeder, and the motor is not turning.
Recommended action
1. Verify that the paper meets the product specications.
2. Make sure that the document feeder input tray is not overloaded.
3. Check the event log for document feeder errors, and then resolve those errors rst.
4. Open and close the top cover to see if the pick motor turns without posting this error. If there is no error,
then the motor is good.
5. Verify that the motor cables are connected. (Connector 7 — ADF Motors)
308 Chapter 2 Solve problems ENWW
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