56.00.YY
Description
The product experienced a communication error with the optional paper trays.
Recommended action
1. Turn the product o, then on.
2. If the error persists, reseat the optional paper trays (1 x 500-sheet feeder and/or 3 x 500-sheet feeder).
3. Check the input connectors for damage. If a connector is damaged, replace the connector.
57.XX.YZ Error Messages
NOTE: Use the wiring diagram to trace back where the fan gets its supply voltage.
The connectors are supplied in the troubleshooting steps. If after following the steps provided the issue is not
resolved it may be a voltage source issue from the DC Controller or LVPS. Depending which FAN is failing one
of these parts may need to be replaced as a following step.
57.00.01 Delivery Fan (FM3) failure
Description
The printer experienced Exhaust Fan (FM3) failure
Recommended action
1. Turn the printer o, then on.
2. Reconnect the connector (J2505) on the high voltage power supply T PCA and connector (J109) on the
DC controller PCA.
3. Replace the exhaust fan.
NOTE: Technicians can measure the voltage between the connectors (J109-8 and J109-9) on the DC
controller PCA immediately after the printer is turned on. If the voltage changes from 0V to
approximately 24V, replace the delivery fan. If Voltage not present check voltages for other fans and
replace the DC Controller as needed.
57.00.02 Cartridge fan (FM2) failure
Description
The printer has experienced a cartridge fan (FM2) error.
Recommended action
1. Turn the printer o, then on.
2. Reconnect the connectors (J6003 and J606) on the fuser power supply assembly and connector (J128)
on the DC controller PCA.
3. Replace the Cartridge fan.
342 Chapter 2 Solve problems ENWW
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