HP LaserJet Enterprise M552 - 98.0 X.0 Y Error Messages; 98.00.01 or 98.01.00 Corrupt data in firmware volume; 98.00.02 Corrupt data in the solutions volume; 98.00.03 Corrupt data in the configuration volume

Communication with the Control Panel has not been established in the expected time frame. The control
panel likely will not display properly.
Recommended action
1. Turn the printer o and then on.
2. Turn the printer o by holding down the power button for at least 10 seconds.
3. Ensure Control Panel Connectors at Control panel are properly seated. Power cycle device with long
press of power button.
If Formatter status LED is Yellow, Control Panel may be defective.
4. Replace the Control Panel.
98.0X.0Y Error Messages
98.00.01 or 98.01.00 Corrupt data in rmware volume
Description
Data corrupt has occurred in the rmware volume.
Recommended action
1. Turn the printer o, and then on.
2. Use the Format Disk item in the Preboot menu.
3. Reload the rmware.
98.00.02 Corrupt data in the solutions volume
Description
Data corrupt has occurred in the solutions volume.
Recommended action
1. Turn the printer o, and then on.
2. Use the Format Disk item in the Preboot menu.
3. Reload the rmware.
98.00.03 Corrupt data in the conguration volume
Description
Data corrupt has occurred in the conguration volume.
Recommended action
1. Turn the printer o, and then on.
2. Download the rmware again, and then attempt the upgrade again.
3. Use the Format Disk item in the Preboot menu.
4. Reload the rmware.
ENWW Tools for troubleshooting 351