HP LaserJet Enterprise M552 - 10.31.60 Toner collection unit almost full; 10.31.70 Replace Toner Collection Unit

The product indicates when the fuser kit is at its estimated end of life. The actual life remaining might be
dierent than the estimation. Have a replacement fuser kit available to install when print quality is no longer
acceptable.
The fuser kit does not need to be replaced now unless the print quality is no longer acceptable.
NOTE: Check the Event Log for the 10.23.70 code. If this error is listed, proceed with the below Recommend
Action.
NOTE: After the fuser kit reaches its approximated end of life, the HP Premium Protection Warranty on that
fuser kit ends.
Recommended action
If print quality is no longer acceptable, the customer must order and pay for a replacement Fuser Kit.
●
B5L35-67901 — Fuser kit (110V)
●
B5L36-67901 — Fuser Kit (220V)
WARNING! Use caution when handling the fuser. The fuser might be hot when the product is operating.
1. Open the right door.
2. Grasp the blue handles on both sides of the fuser and pull straight out to remove it.
3. Install the replacement fuser.
4. Close the right door.
10.31.60 Toner collection unit almost full
Description
Toner collection unit is almost full.
Recommended action
Replace the toner collection unit.
10.31.70 Replace Toner Collection Unit
Description
The 10.XX.70 is an event log only message, it will not show on the control panel. The only message to display
will be a warning message <Supply> very low .
The product indicates when a toner collection unit is at its estimated end of life.
NOTE: After a toner collection unit has reached its end of life, the HP Premium Protection Warranty on that
toner collection unit ends.
Recommended action
Replace the toner collection unit.
NOTE: Printing past the Replace Toner Collection Unit message is not a recommended option because of
the risk of overlling the toner collection unit, which could result in the need to service the product.
ENWW Tools for troubleshooting 271