13.B2.FF Jam in Right door
Description
Media residual jam in top cover at image area.
Paper present at SR6, SR13 or SR13 at power on or after clearing jam.
Recommended action
1. Open upper right door and check for media jammed in feed area.
2. Check under toner cartridge at transfer area, make sure everything is properly seated.
3. Test the top of page sensor (SR6) and the Media width sensors (SR13, SR14)
13.B4.FF Jam in Right Door
Description
Media residual jam at image area .
Paper present at Fuser Loop sensor PS1 or SR9 at power on or after clearing jam.
Recommended action
1. Open right cover and check for media jammed in feed area.
2. Check under toner cartridge at transfer area, make sure everything is properly seated.
3. Test the Fuser Loop sensor PS1 or SR9.
13.B9.Az Fuser jam
Description
Fuser delivery stay.
Media stay jam at fuser area.
Paper present at SR9 after specied time limit.
This jam code may be caused by;
An accordion jam at the fuser exit, something blocking the media before the output rollers. The output bin
rollers not turning, there is very little distance from the fuser exit and the output bin.
A sticky fuser exit ag, if it stuck or even delayed momentarily in the activated position.
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13.B9.A1
Multi-Feed jam is detected when printing from Tray 1.
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13.B9.A2
Multi-Feed jam is detected when printing from Tray 2.
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13.B9.A3
Multi-Feed jam is detected when printing from Tray 3.
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13.B9.A4
ENWW Tools for troubleshooting 285