3. Re-seat the interconnect cables between the SSA and the scanner control board (SCB). (The HDMI Cable)
4. Replace the image scanner assembly (SSA).
30.01.30 or 30.01.32
Description
HP image ASIC error.
Recommended action
1. Turn the product o, and then on again.
2. Check the connections on the scanner control board (SCB).
3. Replace the scanner control board (SCB).
30.01.36 Upgrade Error try downloading upgrade again
Description
Scanner rmware upgrade error.
Recommended action
1. Re-send the printer rmware upgrade.
2. If the error persists, replace the scanner control board (SCB).
30.01.41 Scanner error
Description
The formatter lost connections with the scanner control board (SCB) or communication was corrupted.
Recommended action
1. Turn the product o, and then on.
2. Upgrade the rmware.
3. Verify that all cables are connected to the product formatter, and scanner control board (SCB).
4. Verify that the scanner control board (SCB) has power.
5. Replace the scanner control board (SCB).
6. Replace the formatter.
30.01.42 Scanner error
Description
Internal product communication error.
Recommended action
1. Turn the product o, and then on again.
2. If the error persists, turn the product o, and then check the scanner control board (SCB) connectors.
298 Chapter 2 Solve problems ENWW