HP LaserJet Enterprise M552 - 30.01.48 Scanner error; 30.01.50 Scanner error; 30.03.14; 30.03.20

30.01.48 Scanner error
Description
Scanner error.
Scanner power is not connected.
Recommended action
1. Turn the product o, and then on again.
2. If the error persists, turn the product o, and then check the scanner wire-harness connectors for
proper connection and seating. Also check the formatter to SCB cable.
3. If the error persists, replace image scanner assembly.
30.01.50 Scanner error
Description
Internal scanner control board (SCB) error.
Recommended action
1. Turn the product o, and then on again.
2. Upgrade the rmware.
3. If the error persists, replace the scanner control board (SCB).
30.03.14
Description
A non-fatal error has occurred.
A scanner EEPROM (NVM) error has occurred.
Recommended action
This is an informational message, and no action is required.
30.03.20
Description
The rmware cannot communicate with the PCA on the assembly.
Recommended action
1. Turn the product o, and then on again.
2. Verify that the FFCs between scanner and the scanner control board (SCB) are connected.
3. Check to see if there is power to the SCB (green led lights). If no power, check the SCB and DC controller
(J108) and LVPS connector. If connectors are properly connected and no power to SCB, replace SCB.
4. Replace the scanner sub assembly.
300 Chapter 2 Solve problems ENWW