●
Check the bottom LED next to the network connection on the printer. If the network is active, the
light is green.
●
Make sure that a network cable and not a phone cord is used to connect to the network.
●
Make sure the network router, hub, or switch is turned on and that it is working correctly.
4. Install the HP software from the CD that came with the printer. Using generic printer drivers can cause
delays clearing jobs from the print queue.
5. From the list of printers on your computer, right-click the name of this printer, click Properties, and open
the
Ports tab.
●
If a network cable is used to connect to the network, make sure the printer name listed on the
Ports tab matches the printer name on the printer conguration page.
●
If a USB cable is used, and the printer is connected to a wireless network, make sure the box is
checked next to Virtual printer port for USB.
6. If a personal rewall system on the computer is used, it might be blocking communication with the
printer. Try temporarily disabling the rewall to see if it is the source of the problem.
7. If the host computer or the printer is connected to a wireless network, low signal quality or interference
might be delaying print jobs.
The printer prints slowly
The printer prints slowly
If the printer prints, but it seems slow, try the following solutions.
1. Make sure the computer meets the minimum specications for this printer. For a list of specications, go
to this Web site: www.hp.com/support/colorljM552, www.hp.com/support/colorljM553, www.hp.com/
support/colorljM577MFP.
2. When the printer is congured to print on some paper types, such as heavy paper, the printer prints
more slowly so it can correctly fuse the toner to the paper. If the paper type setting is not correct for the
type of paper you are using, change the setting to the correct paper type.
3. If the host computer or the printer is connected to a wireless network, low signal quality or interference
might be delaying print jobs.
474 Chapter 2 Solve problems ENWW
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