10.22.70 Transfer Kit Printing past very low
Description
The product indicates when a supply level is very low.
The 10.XX.70 is an event log only message, it will not show on the control panel. The only message to display
will be a warning message <Supply> very low .
NOTE: Check the Event Log for the 10.22.70 code. If this error is listed, proceed with the below Recommend
Action.
NOTE: After an HP supply has reached the very low threshold, the HP Premium Protection Warranty for that
supply has ended.
Recommended action
If print quality is no longer acceptable, the customer (at a minimum) must order and pay for a replacement
Intermediate Transfer Belt (ITB). However, HP recommends that the customer order and install a Intermediate
transfer belt Kit at this time.
●
Intermediate transfer belt (ITB) and secondary transfer roller kit: B5L24-67901
NOTE: Advise the customer that HP recommends that they have replacement supplies available to install
when the print quality is no longer acceptable.
10.23.15 Install Fuser kit
Description
The fuser is either not installed, or not correctly installed in the product.
Recommended action
CAUTION: Use caution when handling the fuser. The fuser might be hot when the product is operating.
Remove, and then reinstall the fuser. Make sure that the fuser is fully seated.
10.23.60 Fuser Kit low
Description
The product indicates when a supply level is low.
Recommended action
Replace the fuser kit.
NOTE: After replacing the fuser kit, reset the fuser page counter by selecting the new fuser kit in the reset
supplies menu.
10.23.70 Replace Fuser Kit
Description
The 10.XX.70 is an event log only message, it will not show on the control panel. The only message to display
will be a warning message <Supply> very low .
270 Chapter 2 Solve problems ENWW
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