10.0X.35 Incompatible <supply>
Description
The product displays this message when the indicated supply is not compatible with this product.
The 10.XX.35 is an event log only message, it will not show on the control panel. The only message to display
will be Incompatible <supply> message.
●
10.00.35: Black toner cartridge (event code)
●
10.01.35: Cyan toner cartridge (event code)
●
10.02.35: Magenta toner cartridge (event code)
●
10.03.35: Yellow toner cartridge (event code)
Recommended action
Install a supply that is designed for this product.
See the product repair and replacement service manual for the correct supply part numbers.
10.0X.60 <Supply> low
Description
The product indicates when a supply level is low. Actual toner cartridge life might vary. You do not need to
replace the toner cartridge at this time unless print quality is no longer acceptable.
The 10.XX.60 is an event log only message, it will not show on the control panel. The only message to display
will be <Supply> low message.
●
10.00.60: Black toner cartridge (event code)
●
10.01.60: Cyan toner cartridge (event code)
●
10.02.60: Magenta toner cartridge (event code)
●
10.03.60: Yellow toner cartridge (event code)
Recommended action
If print quality is no longer acceptable, replace the toner cartridge. Consider purchasing a replacement
cartridge so it is available when the installed cartridge has reached the end of its estimated life.
10.0X.69 <Supply> very low
Description
The product indicates when a supply level is very low. Actual toner cartridge life might vary. Consider having a
replacement toner cartridge available to install when print quality is no longer acceptable. You do not need to
replace the toner cartridge at this time unless the print quality is no longer acceptable.
The 10.XX.69 is an event log only message, it will not show on the control panel. The only message to display
will be <Supply> very low message.
NOTE: After an HP supply has reached the very low threshold, the HP Premium Protection Warranty for that
supply has ended.
ENWW Tools for troubleshooting 267
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