Print-quality troubleshooting pages
Use the print-quality-troubleshooting pages to help diagnose and solve color print-quality problems.
NOTE: To get further assistance in print quality troubleshooting, go to www.hp.com/support/colorljM552,
www.hp.com/support/colorljM553, www.hp.com/support/colorljM577MFP and select PQ Troubleshooting
Tools.
Print the print-quality troubleshooting pages from a touchscreen control panel
1. From the Home screen on the printer control panel, scroll to and touch the Administration button.
2. Open the following menus:
●
Troubleshooting
●
Print Quality Pages
●
Print PQ Troubleshooting Page
3. Touch the Print button. The printer prints several print-quality troubleshooting pages.
Print the print-quality troubleshooting pages from an LCD control panel
1. From the Home screen on the printer control panel, use the down arrow button to scroll to
Administration, and then press the OK button.
2. Use the down arrow button to scroll to Troubleshooting, and then press the OK button.
3. Use the down arrow button to scroll to Print Quality Pages, and then press the OK button to print the
page.
4. Use the down arrow button to scroll to Print PQ Troubleshooting Page, and then press the OK button
to print the page.
Follow the instructions on the print-quality troubleshooting procedure page.
NOTE: The printer returns to the Ready state after printing the print-quality-troubleshooting pages. Follow
the instructions on the pages that print out.
ENWW Solve image-quality problems 397
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