HP LaserJet Enterprise M552 - 33.05.22 Device Monitor Fault; 33.05.23 Driver not initialized; 33.05.24 Could not open driver

3. Perform a “Partial Clean”.
4. If the issue remains, perform a “Erase and Unlock” and the reinstall the Firmware.
5. If issue remains replace the formatter.
33.05.22 Device Monitor Fault
Description
The device has lost the ability to scan for anomalies in memory.
Recommended action
1. Turn the product o, and then on again.
2. If possible, collect FW triage data and send it to the GBU for analysis.
3. Perform a “Partial Clean”.
4. If the issue remains, perform a “Erase and Unlock” and the reinstall the Firmware.
5. If issue remains replace the formatter.
33.05.23 Driver not initialized
Description
The system has encountered driver issue.
Recommended action
1. Turn the product o, and then on again.
2. If possible, collect FW triage data and send it to the GBU for analysis.
3. Perform a “Partial Clean”.
4. If the issue remains, perform a “Erase and Unlock” and the reinstall the Firmware.
5. If issue remains replace the formatter.
33.05.24 Could not open driver
Description
The system has encountered driver issue.
Recommended action
1. Turn the product o, and then on again.
2. If possible, collect FW triage data and send it to the GBU for analysis.
3. Perform a “Partial Clean”.
4. If the issue remains, perform a “Erase and Unlock” and the reinstall the Firmware.
5. If issue remains replace the formatter.
316 Chapter 2 Solve problems ENWW