3. Select the Administration menu.
NOTE: If there is a password assigned to the Administrator, a prompt to enter the printer displays.
Enter the password to proceed.
4. Select the Download item, and then download the latest rmware.
The user can now download a new rmware bundle to the printer.
If download fails to Hard drive, follow instructions listed in 99.09.64 error
99.39.64 eMMC Nonfunctional
Description
The eMMC is not functioning.
Recommended action
Replace the eMMC.
NOTE: Device is unusable until a new eMMC is installed.
99.39.67 eMMC Not Bootable
Description
Data on the eMMC cannot secured or encrypted.
When the Hard drive is installed all data on the eMMC is automatically migrated to the Hard drive and erased
from the eMMC. As long as the Hard drive is installed the eMMC is non-functional.
The customer by passed data migration and put eMMC back in.
Recommended action
1. Download rmware to the eMMC.
2. If download fails to eMMC, Replace the eMMC.
NOTE: Device is unusable until a new eMMC is installed.
99.XX.YY
Description
A message of this form indicates a rmware installation error.
Recommended action
Reload the rmware.
Alpha Error Messages
Accept bad signature
Description
The printer is performing a remote rmware upgrade, and the code signature is invalid.
ENWW Tools for troubleshooting 359
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