HP LaserJet Enterprise M552 - 50.BX.YZ; 50.WX.YZ

4. Reconnect the connector (J2603) on the fuser control PCA and connector (J116) on the DC controller PCA
5. If the issue persists, replace the fuser.
6. If error still remains, replace the Fuser PCA assembly.
7. If error still remains, replace the Fuser Power Supply assembly Part number: RM2-7125-000CN.
50.BX.YZ
Description
High fuser temperature 3
Recommended action
1. Remove and reinstall the fuser. Make sure that it is seated correctly.
2. Make sure that there is no residual paper in the fuser.
3. Check the paper type setting in the printer control panel menus and in the print driver. Make sure that
the settings match and are correct for the type of media being used.
4. Check the connector (J50) between the fuser and printer. If the connector is damaged, replace the
connector assembly or the Fuser.
5. If the issue persists, replace the fuser.
6. If error still remains, replace the Fuser PCA assembly.
50.WX.YZ
Description
The fuser has experienced an error.
W = fuser error code, X = fuser mode, Y = previous printer sleep state, and Z = next printer sleep state.
Fuser modes and sleep states are listed after all 50.WX.YZ troubleshooting.
The specic issues are:
●
50.1X: Low fuser temperature
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50.2X: Fuser warm up service
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50.3X: High fuser temperature
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50.4X: Drive circuit fault
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50.6X: Open fuser circuit (heating element failure)
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50.7X: Depressurizing mechanism malfunction
●
50.8X: Low fuser temperature 2
●
50.9X: High fuser temperature 2
●
50.AX: Low fuser temperature 3
●
50.BX: High fuser temperature 3
336 Chapter 2 Solve problems ENWW