30.01.01
Description
The atbed cover sensor was interrupted.
The scanner atbed cover is open.
Message appears only in the event log and is not posted on the control panel.
The control panel will read Flatbed Cover Open.
Recommended action
This error message should automatically clear.
If the error persists, open the scanner tests to test the atbed cover sensor.
1. If the cover is closed, check the cover sensor at the center rear of the scanner for correct mechanical
functionality, if sensor is not working, replace the at bed scanner assembly. To test the sensor use the
scanner sensor test in the Administration / Troubleshooting / Diagnostics / Scanner Tests Menu.
2. Check the connectors on the scanner control board (SCB) for loose connections.
3. Replace the scanner control board (SCB).
30.01.08 Home position error
Description
The scanner optic failed to return to the home position.
Recommended action
1. Turn the product o, and then on again.
2. Observe the movement of the optics assembly.
3. If the error persists, run the scanner motor test under component test. Administration /
Troubleshooting / Scanner tests / Flatbed motor test.
4. If issue still remains and rmware has been upgraded replace scanner control board (SCB).
5. If the error persists, replace the scanner sub assembly (SSA).
NOTE: Check all cables on SCB for proper connection and seating before replacing any parts
30.01.14 Scan system EEPROM error
Description
Scanner control board (SCB) EEPROM error.
Recommended action
1. Turn the product o, and then on again.
2. Make sure all connectors on the scanner control board (SCB) are seated fully.
296 Chapter 2 Solve problems ENWW
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