HP LaserJet Enterprise M552 - 30.01.15 Scanner error; 30.01.18 Scanner Error; 30.01.19 Scanner lamp error

3. Make sure the product has the latest scanner control board (SCB) rmware version.
4. Replace the scanner control board (SCB).
30.01.15 Scanner error
Description
Scanner did not initialize (internal error).
The scanner failed to be initialized due to an internal error.
Recommended action
1. Turn the product o, and then on again.
2. Make sure that all covers are installed correctly and that the document feeder and document feeder jam
cover are closed.
3. Check all sensors on the scanner to make sure they are not blocked.
4. Remove the rear cover of the scanner to see if the GREEN LEDs on the scanner control board (SCB) are
illuminated.
5. Check all connections for scanner control board (SCB) to print engine.
6. Replace the scanner control board (SCB).
7. Replace SSA (scanner sub assembly)
30.01.18 Scanner Error
Description
Scanner internal optical sensor error.
Recommended action
1. Turn the product o, and then on again.
2. Make sure that all the connectors on the scanner control board (SCB) are seated fully.
3. Make sure that the product has the latest scanner control board (SCB) rmware version.
4. Replace the scanner control board (SCB).
5. If the error persists, replace the image scanner assembly (SSA).
30.01.19 Scanner lamp error
Description
Scanner internal lamp sensor error.
Recommended action
1. Turn the product o, and then on again.
2. Verify that the scanner lamp turns on and o approximately 12 seconds after the product is turned on.
ENWW Tools for troubleshooting 297