HP LaserJet Enterprise M552 - 13.EE.FF; 13.FF.EE; 13.FF.FF; 20.XX.YZ Error Messages

Recommended action
Check the printer for a jam. See the clear jams section in the service manual.
Use the component test to isolate a faulty door switch or sensor.
13.EE.FF
Description
A door jam has occurred.
Recommended action
Check the printer for a jam. See the clear jams section in the service manual.
Use the Manual sensors test or Tray/Bin manual sensors test to isolate a faulty door switch or sensor.
13.FF.EE
Description
A power on jam has occurred.
Recommended action
Check the printer for a jam. See the clear jams section in the service manual.
13.FF.FF
Description
A power on residual paper jam has occurred.
This error has no specic sensor designated. It could be any sensor in the media feed path.
Recommended action
1. Check the printer for a jam.
2. Look for media present or obstructions in paper path.
View event log to determine if other Jam errors are occurring and troubleshoot those errors.
3. Use the Manual sensors test or Tray/Bin manual sensors test to isolate a faulty door switch or sensor.
4. Replace parts as determined by Sensor tests or obstructions.
20.XX.YZ Error Messages
20.00.00 Insuicient memory <device>
Description
Event log message 20.00.00.
The printer does not have enough memory to print the page.
The printer received more data than can t in the available memory. You might have tried to transfer too
many macros, soft fonts, or complex graphics.
294 Chapter 2 Solve problems ENWW