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10.00.69: Black toner cartridge very low (event code)
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10.01.69: Cyan toner cartridge very low (event code)
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10.02.69: Magenta toner cartridge very low (event code)
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10.03.69: Yellow toner cartridge very low (event code)
Recommended action
If print quality is no longer acceptable, replace the toner cartridge.
10.0X.70 Printing past very low
Description
The product indicates when one of the consumables is very low. The actual remaining consumable life might
vary. You do not need to replace the toner cartridge at this time unless the print quality is no longer
acceptable.
The 10.XX.70 is an event log only message, it will not show on the control panel. The only message to display
will be a warning message <Supply> very low .
NOTE: After an HP supply has reached the very low threshold, the HP Premium Protection Warranty for that
supply has ended.
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10.00.70: Black toner cartridge (event code)
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10.01.70: Cyan toner cartridge (event code)
●
10.02.70: Magenta toner cartridge (event code)
●
10.03.70: Yellow toner cartridge (event code)
Recommended action
If print quality is no longer acceptable, the customer must order and pay for a new toner cartridge.
NOTE: Advise the customer that HP recommends that they have replacement supplies available to install
when the print quality is no longer acceptable.
10.0X.91 <supply> error
Description
Toner cartridge motor stall.
●
10.00.91: Black toner cartridge
●
10.01.91: Cyan toner cartridge
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10.02.91: Magenta toner cartridge
●
10.03.91: Yellow toner cartridge
268 Chapter 2 Solve problems ENWW
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